Privacy Policy

Introduction

Loboloop respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit the Loboloop website, contact us, or apply for early access.

This policy currently applies to the public Loboloop website and early-access program. Additional privacy terms may apply when the Loboloop software platform becomes commercially available.

Information we collect

When you apply for early access, Loboloop collects your name, email address, and phone number. You may also choose to provide your company name and information about an operational problem or business need.

Name, email address, and phone number are required for an early-access application. Company name and information about operational needs or challenges are optional and do not need to be completed to submit the form.

Information voluntarily provided through the form or direct communication may include:

• Name
• Email address
• Phone number
• Company name, when provided
• Information about the applicant’s operational needs or challenges, when provided
• Other information voluntarily included by the applicant or in a message

When someone visits the website, Loboloop and its technical service providers may process limited technical information required to deliver, operate, troubleshoot, and protect the website. This may include browser type, device type, IP address, requested pages, access time, and diagnostic or security information.

How we use information

Loboloop may use information to:

• Review early-access applications
• Determine potential product fit
• Contact applicants about early access
• Conduct product research and onboarding discussions
• Respond to questions and partnership inquiries
• Understand the operational needs of service businesses
• Improve the Loboloop website and product
• Maintain website reliability and security
• Prevent fraud, spam, abuse, and unauthorized activity
• Maintain appropriate business records
• Comply with applicable legal obligations

Loboloop does not sell personal information.

Consent and communications

When you submit information through a website form, Loboloop may use that information for the purpose explained beside the form and for reasonably related communication.

Submitting an early-access application allows Loboloop to use the information provided to review the application and contact the applicant about the early-access program, product research, onboarding, or related discussions. It does not automatically subscribe the applicant to unrelated promotional marketing.

Consent for optional communications may be withdrawn by contacting Loboloop, subject to reasonable legal and operational requirements.

Service providers

Loboloop may use trusted service providers to operate the website, process submitted forms, deliver email, host technical infrastructure, prevent abuse, and provide related technical services.

Loboloop uses Formspree as a third-party form-processing provider for the early-access application. When you submit the form, Formspree receives and processes the information you provide so that the submission can be validated, protected against spam, delivered to Loboloop, and made available to authorized Loboloop personnel.

Formspree may send email notifications containing submitted information and may retain submissions in its dashboard according to Loboloop’s account configuration and Formspree’s applicable service terms.

Formspree is governed by its own terms and privacy practices. Loboloop remains responsible for selecting and managing service providers that process personal information on its behalf.

Service providers may process only the information reasonably necessary to perform the services provided to Loboloop and may also be subject to their own legal and privacy obligations.

International processing

Formspree and other service providers may process or store information in Canada, the United States, or other jurisdictions. Information processed outside Alberta or Canada may be subject to the laws of the jurisdiction where it is processed.

Cookies, analytics, and storage

The Loboloop website does not currently use advertising cookies or non-essential analytics cookies. This policy may be updated if those practices change.

Retention

Loboloop retains early-access application information only for as long as reasonably necessary to review applications, communicate with applicants, maintain appropriate records, resolve disputes, prevent abuse, and meet legal obligations.

When information is no longer reasonably required, Loboloop may delete, anonymize, or securely dispose of it as appropriate.

Security

Loboloop uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.

Loboloop also selects service providers intended to support the secure and reliable operation of the website.

No internet transmission or storage system can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary sensitive information through public website forms.

Access, correction, and deletion

You may contact Loboloop to:

• Ask what personal information Loboloop holds about you
• Request correction of inaccurate information
• Request deletion of information that is no longer reasonably needed
• Withdraw consent for optional uses
• Ask questions about Loboloop’s privacy practices

Loboloop may need to verify your identity before completing a request. Some information may need to be retained for legal, security, fraud-prevention, dispute-resolution, or legitimate business-record purposes.

hello@loboloop.com

Children’s privacy

The Loboloop website and early-access program are intended for businesses and adults. They are not directed to children, and Loboloop does not knowingly seek personal information from children.

Third-party links

The website may contain links to third-party websites or services. Loboloop does not control those third parties or their privacy practices. Visitors should review the privacy information provided by those services.

Changes to this policy

Loboloop may update this Privacy Policy as the website, product, service providers, or legal obligations evolve. When changes are published, the “Last updated” date at the top of this page will be revised.

Privacy contact

For privacy questions or requests, contact: